Frequently Asked Questions (FAQ)

Policy Features: What is Hospice Care?

Hospice is derived from Latin and means “to host a guest”.

Hospice is compassionate and skillful end of life care by an interdisciplinary group of dedicated caregivers who build a community around the patient and their family. This is accomplished with a comprehensive, medically directed, team oriented program that treats and comforts terminally ill patients in their home or other settings. Goals include pain management and symptom control, while recognizing that psychological, social and spiritual pain, are every bit as significant as physical pain.

*Policy language can vary by carrier. Contact us to help you determine a policy’s hospice benefit!

Policy Feature: What is Care Coordination?

Help in developing a plan of care and finding the appropriate resources

When someone needs long term care, it’s easy to get overwhelmed with all of the available care options. Depending on the plan of care, services can be received at home, in the community, in an assisted living facility or in a nursing home. Care coordination is a service in which a licensed health care professional may arrange, monitor or coordinate needed services. Care coordination benefits are included in most policies, and usually do not reduce the maximum benefit available under your insurance plan*.

*Policy language can vary by carrier. Contact us to help you determine a policy’s care coordination benefit!