Current Policyholders

Newman Long Term Care is the only LTCI agency in the country with dedicated post-issue support for policyholders.First, we want to congratulate you on making the important decision to buy Long Term Care Insurance (LTCI). Second, we want to thank you for the trust you have placed in us by making us your LTCI resource.

We are one of the only long term care agencies in the country with dedicated policyholder resources beyond the sale!  Our policyholders can contact us at any time, for help or more information on the following:

Insurance Carrier Contacts – Need to update the information on your policy, or file a claim? Find the contact numbers for your insurance company here.

Minnesota LTCI Tax Credit Form – Download the tax credit form you should use when filing your taxes.

Policy Review Recordings – For a quick general overview of some of the LTCI policies that were sold through Newman Long Term Care, click on the appropriate link below.  If you do not see your policy series listed, or you would like an individual review specific to the benefits you purchased, please contact us at 800-625-9267

John Hancock-Fortis or John Hancock LTCI policy reviews: 4060, 4070, 6060 and 7060 series.

Travelers LTC3+ and LTC4 policy reviews: click here.

Keeping Your Policy in Good Standing – what you need to do to keep your policy in good standing to make sure it’s there when you need it

Authorization to Release Information Forms – Forms authorizing a family member to interact with insurance company on your behalf (if needed)

How to File a Claim – what to do, and who to contact to file a claim, and what you need to do to start receiving benefits on your policy

Tax Credits or Deductions – many states offer tax credits or deductions for owning a long-term care policy. Download our tax guide here.

Rate Increase Information – if you received a rate increase notice from your insurer, contact us to learn about your options

Policy Renewal Notices – what to do if you’ve received a policy renewal notice from your insurer

Policy Replacement – if you’ve lost your policy, contact us for a replacement

Cancel a Policy – what to do if you need to cancel a policy for any reason (including death of the insured)

Resources for Family Caregivers – A directory of valuable resources that can ease the immense stress that comes with caregiving.

Step by Step Guide to Receiving Long Term CareDownload this guide for checklists, tips on choosing care providers, care definitions and resources that will help you prepare for a loved one’s long term care needs.


For assistance contact:

Rayette Law Newman

Rayette Law-Newman

Policyholder Services & Claims

612-454-4411 / Email